Visiting King's Lodge
Practical information for planning your visit. We look forward to welcoming you.
Getting Here
By Car
From the M25, take Junction 8 (Reigate Hill). Follow the A25 towards Redhill, then take the A23 south towards Nutfield. Turn onto Mid Street and continue to Kings Cross Lane. King's Lodge is on your left. The journey from the M25 takes approximately 10 minutes.
Postcode for sat nav: RH1 5PA
By Train
The nearest station is Redhill, with direct services from London Victoria, London Bridge, Gatwick Airport, and Brighton. From Redhill station, King's Lodge is approximately 10 minutes by taxi. We recommend booking a local taxi in advance or using the rank at the station.
Nutfield station is closer but has fewer services.
Parking
Free parking is available on-site for visitors. There is ample space, and you will not need to worry about time limits or meters. If you have any mobility concerns about getting from the car park to the building, please let us know and we will assist.
What to Expect on Your First Visit
Your first visit to King's Lodge is not a formal interview. It is an opportunity to see our home, meet our team, and decide whether this feels right. Here is what typically happens:
- You will be welcomed at reception and offered tea or coffee
- A senior member of staff will give you a guided tour of the building
- You will see the bedrooms, communal areas, gym, sensory room, and gardens
- You are likely to meet some of our residents and their families
- The three therapy dogs will almost certainly introduce themselves
- There will be time to ask questions, as many as you need
- If you time your visit around a mealtime, you can see Chef Margaret's kitchen in action
There is no pressure. No hard sell. We want you to leave feeling informed and, ideally, reassured.
What to Bring
For a first visit, you do not need to bring anything specific. If you are visiting a resident who has already moved in, here are some things families often bring:
- Photographs or personal items for their room
- Favourite snacks or treats (check with staff regarding dietary needs)
- Comfortable clothing and personal toiletries
- Books, magazines, or music they enjoy
- Any medical documentation or letters if relevant to ongoing care
Visiting Hours
We welcome visitors and encourage families to visit as often as they wish. While we appreciate advance notice so we can ensure the best experience, you are always welcome. Please call ahead if you plan to visit outside normal daytime hours so we can make arrangements.